Installation of bespoke Customer Relationship Management Systems

About This Service

In response to the needs of Further Education Colleges and to underpin work workforce development activities and employer engagement initiatives, we have developed in conjuction with our technical partners, Arbitol CRM Solutions Ltd, a range of bespoke Customer Relationship Management Systems designed specifically to help Colleges and Private Training Providers to effectively manage all aspects of the ‘employer journey’, who may exhibit some or all of the following:

It is specifically designed for those Colleges and Private Training providers who currently exhibit the following characteristics:

  • An inconsistent approach to developing and maintaining employer relationships?
  • A multitude of different employer databases used by different departments?
  • Difficulty in understanding the profile of the employer market place?
  • Problems analysing employer data and Labour Market Intelligence?

    As a tried and tested solution it is:

  • Designed by workforce development practitioners in conjunction with technical experts specifically to meet the needs of everyone within an FE environment who engages with local businesses
  • Built on the popular WiredContact Model used by 30,000 clients worldwide
  • Designed to underpin quality initiatives such as Action for Business
  • Affordable, Flexible and Robust
  • A Web Based 'real time' solution that ensures remote access by anyone no matter where they are located
  • Able to link into a current Management Information Systems (MIS) to avoid data duplication
  • Built with LSC data capture requirements in mind
  • An affordable solution that includes installation, training, licences and support

    Current clients include:

    • West Kent College
    • Liverpool College
    • Thanet College
    • East Surrey College
    • IBP Training and Employment